All work undertaken will be discussed and agreed prior to the start date and all work will be completed from the original design by Wild Leaf Garden Services unless otherwise agreed.
The estimate/original price for work includes all materials and labour where stated from original design, supplied all by Wild Leaf Garden Services unless arranged prior to commencement date or upon initial first visit.
Errors and changes to original plan by Wild Leaf Garden Services are accepted on all quotes which will be discussed with the client.
The client will be responsible for all payments to Wild Leaf Garden Services, unless otherwise notified in writing prior to commencement. • Payments are to be in 2 installments with 30% of total being paid before commencement and remaining balance on completion. • Payment methods are cash, cheque or internet bank transfer. • Wild Leaf Garden Services will not accept payment plan/s or accept “Gift/s” or “Item/s of Value” as payment. • First installment is required up to 1-3 weeks prior to work commencing (depending on materials) so materials can be purchased/ordered for the start date of the agreed work. • Final payment must be made by the client within 21 days when all the work is completed. • We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
Any addition and/or alterations to the schedule/project shall be discussed with the client and agreed upon in writing.
The client shall provide water and electricity, if needed, at no charge to Wild Leaf Garden Services.
The client shall provide access to site during Wild Leaf Garden Services normal working hours and storage space for materials during the contract progress.
Wild Leaf Garden Services will not take responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection. This must be advised or visually brought to any staff on site/s attention on first visit or in duration of visit.
All, or any special conditions, of which Wild Leaf Garden Services has been informed are noted in the quotation.
We are not able to accept responsibility for the well-being and maintenance of living plant material, including turf, following practical substantial completion unless a maintenance contract is in existence.
If necessary we reserve the right to substitute any plant with another of equal value and growth/habitat/colour in accordance with the specification.
After practical substantial completion, we are not able to accept responsibility for any damage through the elements, including drought, winds, rain and frost to any material(s) including plants.
Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client and will require regular attention until established. Great care is taken to remove all weeds/roots from the site when being prepared but Wild Leaf Garden Services cannot accept responsibility for subsequent weed growth on completion of the project.
It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.
We accept no responsibility for works that have been carried out on land that is not under the ownership of the client and it is assumed that all planning laws or regulations have been applied before commencement of any works.
Severe weather conditions, including drought, storms, lightning, acts of God, flooding, earthquake, Godzilla, may cause the delay of visits but this will not affect the original, agreed price.
Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.
All materials on site including plant/s remain the property of Wild Leaf Garden Services until payment is received in full and reserve the right to remove if unpaid debt remains after 90 days.
Maintenance is not included in the contract unless specified.
Cancellation of work not received within 3 working days of agreed start of work date, will be subject to a charge of 15% of the quoted price.